I am a Research Associate at University College London, and a University Teacher (Teaching Fellow) at Loughborough University. I am currently researching communication practices with several practitioners, including neonatal consultants, caseworkers at constituency offices, and health and safety officers at universities.
I completed my PhD at Loughborough (2013-2016), studying conversation analysis. My PhD thesis investigates interactions at constituency offices, and is the first study to examine how ordinary citizens interact in person with their Member of Parliament. It also won the NCA-LSI Dissertation of the Year Award (2017). I have been working with Prof. Elizabeth Stokoe during and after my PhD on using CA for communication training (CARM). In 2018, I began at University College London, examining neonatal decision making in doctor-parent consultations. I am also writing on board game interactions, intention, and decision making.
I studied anthropology at the University of Toronto, Canada, where I earned my Hon. BSc and Master's degrees. In 2015, I started posting Em does CA videos on Youtube. These videos use current popular media to explain EMCA concepts to a general audience, and are being used in classrooms internationally. At Loughborough I teach about identity, relationships, and mixed research methods.